Send to Store

Send to Store dialog

The Send to Store feature allows you to transfer products from your current store to another connected Shopify store. This is a one-time copy operation, ideal for populating a new store or sharing products.

Send to Store vs Sync to Store

Feature Send to Store Sync to Store
Purpose One-time transfer Ongoing synchronization
Creates links No Yes (persistent links)
Conflict detection No Yes
Updates existing Optional Yes
Best for Initial setup, one-off copies Keeping stores in sync

Use Send to Store when:

  • Setting up a new store with existing products
  • Copying products without ongoing sync needs
  • One-time product migration
  • Sharing products with a partner store

Use Sync to Store when:

  • Maintaining multiple stores with same products
  • Keeping prices/inventory synchronized
  • Managing dev/production store relationship

Opening Send to Store

  1. Select products in the main grid
  2. Open using one of these methods:
    • Menu: Tools > Send to Store
    • Right-click: Send to Store
    • Toolbar: Multi-Store dropdown > Send to Store

Transfer Options

Target Store

Select the destination store from the dropdown. Only stores you've connected in ProductManager appear here.

Note: You must connect additional stores before using this feature. See Store Management.

Duplicate Handling

Choose what happens if a product already exists in the target store:

Option Behavior
Skip Don't transfer, leave existing product unchanged
Update Overwrite the existing product with source data
Create Duplicate Create a new product (may cause duplicates)

Products are matched by handle (URL slug). Two products with the same handle are considered duplicates.

Product Status

Create as Draft (recommended):

When enabled, transferred products are created as Draft status in the target store. This allows you to:

  • Review products before publishing
  • Make store-specific adjustments
  • Control when products go live

When disabled, products retain their original status (Active, Draft, or Archived).

Transfer Tag

Add a tag to transferred products for easy identification:

  1. Enable Add tag to transferred products
  2. Enter the tag text (e.g., "transferred-from-main-store")

This helps you:

  • Identify transferred products later
  • Filter and manage transferred items
  • Track product origins

Inventory Options

Choose how inventory levels are handled:

Option Description
Copy from source Use the same quantities as source store
Set to zero Start with zero inventory
Set custom quantity Specify a fixed quantity for all variants

Note: Target store must have at least one inventory location. Inventory is set at the default location.

Add to Collection

Optionally add transferred products to a collection in the target store:

  1. Select a collection from the dropdown
  2. Products are added after transfer completes

Collections are loaded from the target store. Only manual collections are shown (not smart collections).

Metafields

Include metafields:

When enabled, custom metafield data is transferred with products.

Important: Metafield definitions must exist in the target store before transfer. The warning panel shows which definitions are needed.

To prepare the target store:

  1. Note the required metafield definitions shown in the warning
  2. In Shopify Admin for the target store, create matching definitions
  3. Ensure namespace, key, and type match exactly

Preview Panel

The right side shows products to be transferred:

Column Description
Title Product name
Handle URL handle (used for duplicate detection)
Variants Number of variants
Images Number of images
Status Current product status

Review this list to confirm you're transferring the intended products.

Transfer Process

Starting the Transfer

  1. Configure all options
  2. Review the preview list
  3. Click Start Transfer
  4. Confirm when prompted

During Transfer

  • Progress bar shows current product being transferred
  • Status messages indicate what's happening
  • Cancel button available if needed

Transfer Results

After completion, the results panel shows:

Status Meaning
Success (green) Product transferred successfully
Failed (red) Transfer failed - see error message
Skipped (orange) Product skipped (duplicate, already exists)

The summary shows counts:

  • Success: Products created/updated in target
  • Failed: Products that couldn't be transferred
  • Skipped: Products skipped due to duplicates

What Gets Transferred

Always Transferred

  • Product title, description, vendor, type
  • Tags
  • Product status
  • Variants (all options and option values)
  • Prices and compare-at prices
  • SKUs, barcodes
  • Weight and dimensions
  • SEO title and description

Transferred with Images

  • All product images
  • Image alt text
  • Image positions/ordering
  • Variant-specific image assignments

Optionally Transferred

  • Metafields (if enabled and definitions exist)
  • Inventory quantities (based on inventory option)

Not Transferred

  • Product ID (new ID assigned in target)
  • Sales data
  • Order history
  • Customer reviews
  • Variant IDs (new IDs assigned)

Common Workflows

Populate a New Store

  1. Select all products (or filtered set)
  2. Open Send to Store
  3. Select the new store
  4. Enable "Create as Draft"
  5. Set inventory to zero or custom quantity
  6. Transfer all products
  7. Review and publish in target store

Copy Products for Testing

  1. Connect a development store
  2. Select products to test with
  3. Transfer to dev store as Draft
  4. Test changes in dev store
  5. When ready, use Sync to Store for production

Share Products with Partner

  1. Select products to share
  2. Transfer to partner's store
  3. Add a "source" tag for tracking
  4. Partner adjusts prices/descriptions as needed

Auto-Close Option

Enable Close automatically on success to close the dialog when all products transfer successfully. Useful for scripted or batch operations.

Best Practices

  1. Start with drafts - Transfer as Draft to review before publishing
  2. Use tags - Add transfer tags for tracking
  3. Check metafields - Create definitions in target before enabling
  4. Test first - Transfer a few products to verify settings
  5. Review results - Check for failed/skipped items

Troubleshooting

"No target stores available"

  • Connect additional stores first
  • Go to Tools > Manage Stores > Add Store
  • See Store Management

"Transfer failed for some products"

Common causes:

  • API rate limiting (wait and retry)
  • Network timeout (try fewer products)
  • Invalid data in source product
  • Target store API permissions

Check the error message column for specific issues.

"Images not transferring"

  • Large images may timeout
  • Check target store file storage limits
  • Verify image URLs are accessible
  • Try transferring without images first

"Metafields not appearing"

  • Metafield definitions must exist in target
  • Namespace and key must match exactly
  • Type must be compatible
  • Check for typos in definition names

"Duplicate products created"

  • Products matched by handle only
  • If handles differ, products are considered unique
  • Use "Skip" duplicate option to prevent
  • Or "Update" to overwrite existing

"Inventory not set correctly"

  • Target store needs at least one location
  • Inventory set at default location only
  • For multi-location, use Sync to Store

Keyboard Shortcuts

Shortcut Action
Enter Start transfer
Escape Cancel / Close

See Also