Terms of Service
These Terms of Service ("Terms") govern your use of the Hoopy Frood Software website and related services. By accessing our website or purchasing a license, you agree to these Terms.
1. Use of Website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to our systems or networks
- Transmit any malicious code or interfere with the website's operation
- Collect or harvest any information from the website without permission
2. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of Hoopy Frood Software ABN 64619637098 and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without express written permission.
3. Software Licensing
Use of HFProductManager software is governed by the End User License Agreement (EULA). By downloading or using HFProductManager, you agree to the terms of the EULA.
4. Purchases and Refunds
HFProductManager licenses are one-time purchases that include 12 months of software updates from the date of purchase. After 12 months, the software continues to work but will no longer receive updates unless you renew.
We offer a 14-day refund policy from the date of purchase. If you are not satisfied with the software, contact us for a full refund. Refund requests after 14 days are considered on a case-by-case basis.
5. Your Responsibilities
When using HFProductManager with your Shopify store, you are responsible for:
- Maintaining the security of your Shopify API credentials
- Ensuring you have appropriate permissions to modify your store data
- Reviewing bulk changes before applying them to your store
- Maintaining your own backups of critical store data
- Complying with Shopify's terms of service and API usage policies
6. Shopify API Usage
HFProductManager interacts with the Shopify Admin API on your behalf. We are not responsible for:
- Changes to the Shopify API that may affect HFProductManager's functionality
- Shopify API rate limits or service disruptions
- Data loss resulting from Shopify API operations you initiate through the software
HFProductManager includes safety features such as backup creation before bulk operations and confirmation dialogs, but these do not replace your own data management practices.
7. AI Services
HFProductManager's AI features use third-party AI providers (Google Gemini, Anthropic Claude, OpenAI). You are responsible for:
- Providing your own API keys for these services
- Any costs incurred from AI API usage
- Complying with each AI provider's terms of service and acceptable use policies
- Reviewing AI-generated content before publishing it to your store
8. Disclaimer of Warranties
Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- The website or software will be uninterrupted or error-free
- Any defects will be corrected within a specific timeframe
- The website is free of viruses or harmful components
- The software will be compatible with all Shopify store configurations
9. Limitation of Liability
To the maximum extent permitted by Australian law, Hoopy Frood Software shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website, software, or services, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim shall not exceed the amount you paid for your HFProductManager license.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.
11. Modifications
We reserve the right to modify these Terms at any time. Material changes will be posted on this page with an updated date. Continued use of the website or software after changes constitutes acceptance of the modified Terms.
12. Governing Law
These Terms are governed by the laws of the State of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales, Australia.
13. Australian Consumer Law
Nothing in these Terms is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). If you are a consumer within the meaning of the Australian Consumer Law, you have certain guarantees that cannot be excluded.
14. Contact
For questions about these Terms, please contact us at:
Hoopy Frood Software
ABN 64619637098
Email: sales@hoopyfrood.com.au